Privacy Policy - Pizzaiolo

Introduction

This Privacy Policy explains how Pizzaiolo ("we", "us", or "our") collects, uses, discloses, and protects your information when you visit our website https://pizzaiolop.com (the "Website") or use our services. We respect your privacy and are committed to protecting your personal data.

By accessing or using our Website, you agree to this Privacy Policy. If you do not agree, please do not use our Website or services.

Last updated: July 30, 2024

Information We Collect

Personal Information

We may collect the following personal information when you place an order, create an account, subscribe to our newsletter, or contact us:

Contact information (name, email address, phone number, postal address)
Billing and payment information
Delivery details and preferences
Account credentials (username and password)
Communication records when you contact our customer service

Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device and usage, including:

IP address
Browser type and version
Operating system
Device information
Pages visited and time spent on those pages
Referring website addresses
Location information (with your consent)

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. For more information about the cookies we use, please see our Cookie Policy section below.

How We Use Your Information

We use the collected information for various purposes, including:

Processing and fulfilling your orders
Creating and maintaining your account
Providing customer support
Sending order confirmations and updates
Communicating about promotions, new products, or other news about Pizzaiolo
Improving our Website and services
Analyzing usage patterns and trends
Preventing fraud and ensuring security
Complying with legal obligations

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Contractual necessity: To fulfill our contractual obligations to you, such as processing your order
Legitimate interests: To pursue our legitimate business interests, such as improving our services
Consent: When you have given us explicit consent to process your data for specific purposes
Legal obligation: To comply with legal requirements

Information Sharing and Disclosure

We may share your information with:

Service providers: Third parties that help us operate our business, such as payment processors, delivery partners, and IT service providers
Business partners: With your consent, we may share your information with trusted business partners for marketing purposes
Legal authorities: When required by law, court order, or governmental regulation
Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction

We do not sell your personal information to third parties.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

The length of time we have an ongoing relationship with you
Legal obligations that apply to us
Statute of limitations for potential legal claims
Business operational requirements

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data
Secure Socket Layer (SSL) technology
Regular security assessments
Access controls and authentication procedures
Staff training on data protection

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to your personal information
Rectification: Request correction of inaccurate or incomplete information
Erasure: Request deletion of your personal information under certain circumstances
Restriction: Request restriction of processing of your personal information
Data portability: Request the transfer of your personal information to another service provider
Objection: Object to processing of your personal information
Withdrawal of consent: Withdraw consent for processing where consent is the legal basis

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

Children's Privacy

Our Website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information.

Cookie Policy

What Are Cookies

Cookies are small text files that are placed on your device by websites you visit. They are widely used to make websites work more efficiently and provide information to the website owners.

Types of Cookies We Use

We use the following types of cookies:

Essential cookies: Necessary for the website to function properly
Functional cookies: Remember your preferences and settings
Analytical/performance cookies: Collect information about how you use our website to help us improve it
Marketing cookies: Used to track visitors across websites to display relevant advertisements

Managing Cookies

You can control and manage cookies in various ways. Most web browsers allow you to manage your cookie preferences. You can:

Delete cookies from your device
Block cookies by activating the setting on your browser that allows you to refuse some or all cookies
Set your browser to notify you when you receive a cookie

Please note that if you choose to block or delete cookies, some features of our Website may not function properly.

Third-Party Links

Our Website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be effective as of the date stated at the beginning of this Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Pizzaiolo
85503 Pagac Hill Suite 238
New Alene, ON P0P7S6
Canada

Email: [email protected]
Phone: +1 (334) 407-9133

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.